COLUMN: Eau Claire Has A 'Care Gap'
'If the answer is people don't feel connected, or proud, or engaged, then the work is clear: We have to make it easier for people to care.'

Eau Claire is often celebrated as a growing, creative, and entrepreneurial city — and it is. We’re attracting new development, we’ve built beautiful trails, we’re seeing housing go up, and national chains continue to move in. But growth alone isn’t what makes a community feel alive. The heart of Eau Claire has never been measured in square footage or tax base. It’s measured in care.
And the truth is: Our biggest threat isn’t a lack of development — it’s apathy.
If people don’t feel connected to this place, if they don’t feel ownership or belonging, no amount of new buildings or businesses will fix that.
Eau Claire doesn’t have a growth problem — it has a “care gap.”
Many of the challenges Eau Claire faces today – neighborhood disengagement, small business turnover, aging public spaces, declining volunteerism, lack of civic participation – aren’t rooted in money. They’re rooted in whether people feel this place is worth caring about.
"EAU CLAIRE DOESN'T NEED TO REINVENT ITSELF. IT NEEDS TO RE-CENTER ITSELF ON BELONGING."
We keep chasing the same formula: Attract bigger businesses; build more housing faster; recruit national chains; market ourselves to tourists.
None of these things are bad — but they don’t make residents care more about Eau Claire. In fact, when over-development or chain expansion comes at the expense of character or local identity, it can erode the community’s soul.
What Actually Makes People Care in Eau Claire
Here’s what does ignite passion here — and we see it every time Eau Claire feels most alive:
Human Connection
Porch-front concerts, community nights in the park, neighborhood art activities, and front-yard block parties.
People crossing paths at the farmer’s market, chatting at local cafés, and spending time together in shared neighborhood spaces — the places where strangers become neighbors and neighbors become friends.
People show up when they feel known, seen, and truly welcomed.
Identity
Eau Claire’s identity isn’t “the next Madison” or “a future Minneapolis.”
It’s: Indie music roots; creativity and quirkiness; local makers and art everywhere; nature woven into neighborhoods; neighborhoods with personality and pride.
When we nurture what makes us us, people feel connected to the story.
Ownership
Supporting Ramone’s instead of Dairy Queen; choosing The Good Wives over Olive Garden.
Residents leading park improvements, cleaning trails, painting murals, planting native gardens; neighborhood associations that do things, not just hold meetings.
People care when they feel they have a stake in the community — not when everything is built and controlled by outsiders.
Beauty
Neighborhood gardens. Public art. Restored parks. Murals in alleys. Wrapped utility boxes. Flowers instead of weeds. Playgrounds that spark joy (like the kind we’re fighting for at Owen Park).
When a place looks cared for, people rise to match it. Beauty raises behavior.
Eau Claire’s Future Depends on One Question
It's not “How do we grow faster?” but “How do we make Eau Claire a place people would never dream of leaving?”
If the answer is people don’t feel connected, or proud, or engaged, then the work is clear: We have to make it easier for people to care.
More third spaces. More neighborhood-level initiatives. More art. More things built with residents, not for them. More opportunities for people to leave their fingerprints on their community.
The Formula Eau Claire Needs to Double Down On
If Eau Claire wants to thrive long-term, it must invest first in: What builds care.
Examples in Eau Claire:
- Human Connection: Neighborhood events, community art builds, inclusive park programs
- Identity: Leaning into music, local arts, history, river culture, local makers
- Ownership: Local business support, community-led park projects, neighborhood associations
- Beauty: Public art, native plantings, restored parks, thoughtful design
Get those right — and the numbers (jobs, investments, growth) will follow, just like they always have when a place becomes magnetic.
A Caring Eau Claire Becomes a Growing Eau Claire
Look at Phoenix Park on a summer night, the downtown murals, the Sculpture Tour, the Pablo Center, or neighborhood street parties — people care because people helped create them.
Eau Claire doesn’t need to reinvent itself. It needs to re-center itself on belonging.
If we spend the next 10 years cultivating care — block by block, neighbor by neighbor — the data will catch up. Businesses will choose us. Talent will stay. Kids who grow up here will return. Because they’ll feel like Eau Claire isn’t just a place they lived — it’s part of who they are.