Their friendly focus and attention to detail is ultimately good for business: About 80% of the team’s clients are referrals, and many others are repeat customers.

So what does going “above and beyond” mean? Sometimes, it’s literally means rolling up their sleeves. “The clients become your friends, and you do whatever’s necessary,” Jerry says. “We’ve power-sprayed decks. We’ve mowed yards. We’ve painted the inside of houses and taken stuff to the dump and Goodwill — which most people don’t expect out of a real estate agent.”

“We get people saying, ‘Wow, you did what?’ ” laughs Jane. “But to us it’s just second nature to want to do what we can do.”

“And,” Jerry chimes in, “it’s nice to get out of the office!”

It’s a market that’s still buzzing, they say, though not as much as it was at some points over the past year. Instead of 15 offers, someone selling a home may get two or three, Jane explains. Sellers are generally still getting the prices they want, Jerry says, and interest rates are still historically low for borrowers.

Whoever the client is — whether a first-time homebuyer or someone downsizing after 50 years in the same house — Jerry and Jane sit down and explain the process to them, allaying their concerns.

“For us, it’s a lot of guidance and direction, and walking this path with these people step by step and explaining, ‘Well, here’s what’s coming next,’ ” Jerry says.

“We talk about the market and make these searches,” he continues, “and at the end of that meeting they say, ‘I’m excited now.’ Buying a home or selling a home should be a happy time and an exciting time.”

Jerry and Jane recently added two new faces to their team: Rod Elkin and Ayden Klafke. Both of the new team members are helpful, driven, detail-oriented, and personable — just like Jerry and Jane.

Rod say real estate is both a hobby and a career. “I enjoy meeting and getting to know people and their story,” he says. “Listening to what people desire allows me to fine tune an individual’s preference and find that perfect fit.”

“I have always had a passion working with people and houses,” Ayden explains, “so what better job than to be a Realtor? I would love to work with you to find or sell a home!”

“Now we have a team of four people that have the same mindset and deal with our clients and our friends the same way,” Jerry adds. “We just wanted to be available and reactive to all the people that we work with.”