Supervisory Management: Process Mapping and Work Flow Improvement
Continuous improvement is a 21st century business imperative as organizations deal with increasing competition and consumer demands for higher quality at lower prices. Working out waste, building in quality and increasing efficiency are leadership must-dos.
You'll learn how to:
-Accurately identify process constraints
-Analyze and prioritize essential process steps
-Conduct a feasibility analysis to create a desired "future state" process map
-Establish a prioritized implementation plan
-Assess and match employee skills and abilities to critical tasks and assignments
-Return to work with a practical "blueprint" that can be used to improve any process in your organization.
This course can be taken individually or as part of the Supervisory Management Certificate Program. This is an elective course. Complete the three core courses plus take any six days of electives to complete your certificate.